Terms and Conditions
Effective Date: December 30, 2024
Welcome to RISE Call Solutions (“we,” “our,” “us”). By accessing or using our website, learning management system (LMS), and social network (collectively, the “Services”), you agree to these Terms and Conditions. Please read them carefully. If you do not agree, do not use our Services.
1. Acceptance of Terms
By using our Services, you affirm that you are at least 18 years of age and capable of entering into a legally binding agreement. Your use of the Services is conditioned upon your acceptance of these Terms and our Privacy Policy.
2. Use of Services
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. You shall not:
- Post, share, or distribute content that is illegal, harmful, defamatory, or otherwise objectionable.
- Attempt to interfere with the proper functioning of our Services, including unauthorized access to our systems or data.
- Impersonate another person or entity or misrepresent your affiliation with RISE Call Solutions.
- Share your login credentials or allow others to access your account.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us immediately of any unauthorized access or breach of security.
4. Intellectual Property
All content, materials, and features of the Services, including but not limited to text, graphics, logos, videos, and software, are owned or licensed by RISE Call Solutions and protected by intellectual property laws. You may not copy, modify, reproduce, or distribute any content without prior written permission.
5. Learning Management System (LMS)
The LMS is provided to facilitate your training and professional development. You agree to:
- Complete assigned training modules in good faith.
- Not share or distribute training materials without authorization.
- Respect the confidentiality of proprietary information shared within the LMS.
6. Social Network
Our social network is a platform for collaboration and communication among users. By participating, you agree to:
- Engage respectfully with other users and avoid harassment, bullying, or discriminatory behavior.
- Avoid sharing confidential client or agent information.
- Refrain from posting unauthorized advertisements, spam, or irrelevant content.
We reserve the right to remove content or restrict access to users who violate these guidelines.
7. Termination of Access
We reserve the right to suspend or terminate your access to the Services at our discretion, including but not limited to violations of these Terms or any activity that disrupts the Services or harms other users.
8. Limitation of Liability
To the fullest extent permitted by law, RISE Call Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability is limited to the amount you have paid us, if any, for the use of the Services.
9. Privacy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and safeguard your personal information. By using our Services, you consent to the practices described in the Privacy Policy.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Services constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of Alabama, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Jefferson County, Alabama.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
RISE Call Solutions
201 Beacon Pkwy W, Ste 317, Birmingham, AL 35209
Email: info@risecallsolutions.com
Phone: (205) 376-1276
Thank you for using RISE Call Solutions. We are committed to providing a secure, professional, and collaborative environment for all users.