Direct Pledge Agent
Type: Contractor
Location: Remote, USA
Days Available: Sunday-Saturday
Closes: N/A
Salary: $0.20-$0.32 p/Talk Minute ($12-$19.20 p/Talk Hour)
Hours Available: 24 hours
Client: Varies
The client base includes commercial, consumer, and government sectors, specializing in nonprofit operations such as public broadcasting stations, child welfare, veteran, spiritual, and animal advocacy organizations.
Benefits:
- Freedom to create your schedule in (30-minute intervals).
- No commute! Work from home.
- Take your job with you even if you relocate.
Training Begins:
Self-Paced Year-Round
Thank you for your interest in working with RISE Call Solutions. Please fill out the form below to apply.
Position Overview:
As an Independent Direct Pledge Agent (Contractor) with RISE Call Solutions, you will:
- Work independently as a contractor, offering flexible hours that suit your schedule
- Take inbound pledge calls and donations for clients such as ASPCA, Wounded Warrior, and PBS
- Provide exceptional customer service via phone, email, and chat to resolve inquiries and issues
- Collaborate with our team to uphold the high standards of service that define RISE Call Solutions
Requirements:
- Must be 18 years or older
- Must be a U.S. Citizen and cannot reside in California, Delaware, Massachusetts, Louisiana, West Virginia, Wyoming, Vermont, and South Dakota due to laws regarding independent contractor requirements
- Ability to pass a background check. There is a non-refundable background check fee ($17.99-$20)
- Six (6) months of virtual or 1 year of brick-and-mortar customer service experience
- Must speak, read, and write English fluently; bilingual positions are available
- Strong logical thinking and problem-solving skills
- Ability to type, use the internet, email, and chat features, and learn client software
Equipment Requirements:
- Private location with a door that closes free of all background noises
- Windows-based PC (laptop or desktop computer) with Windows 10, 11, or above
- Noise-cancelling headset
- High-speed hard-wired internet access (Cable, DSL, or Fiber Optic)
Equipment will not be provided. If you don’t have a laptop or desktop computer, we have partnered with Work at Home Equipment Solutions. Review their equipment bundles here.
Training:
- Client training is required and is self-paced.
- The training can be completed in as little as five (5) days. On average, most agents complete their initial certification within 6-8 hours.
- You must complete the certification process within 14 days.
About Us:
RISE (Real Interactive Support Everyday) Call Solutions is dedicated to providing top-tier, real-time customer support to clients around the world. We pride ourselves on professionalism, efficiency, and creating positive, interactive experiences for our clients. Join our dynamic team of independent contractors and help us deliver excellence in customer service.
How to Apply:
If you’re ready to join our team and enjoy the flexibility of choosing your schedule while providing exceptional service, click “Apply Now” to start the process and become a part of the RISE Call Solutions family.
Thank you for your interest in working with RISE Call Solutions. Please fill out the form below to apply.
Note:
This is an independent contractor position, meaning taxes will not be withheld. Contractors are responsible for managing and paying their taxes. Please consult a tax professional for guidance. This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with RISE Call Solutions.
